SpeedFix Privacy Policy
Effective Date: November 1, 2025
SpeedFix (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard information when you use the SpeedFix mobile app, website, or any of our related services (collectively, the “Platform”).
1. Information We Collect
We may collect the following types of information:
a. Personal Information
When you register or use SpeedFix, we may collect:
Full name
Email address
Phone number
Gender and date of birth (optional)
Profile photo (optional)
Location details (to connect you with nearby service providers)
b. Service & Transaction Information
Details of services you request or provide
Payment details (through secure third-party gateways)
Chat and communication between users and service providers
c. Device & Technical Information
Device type, operating system, and app version
IP address and location data
Log information and cookies
2. How We Use Your Information
We use your data to:
Create and manage your SpeedFix account
Connect you with reliable service providers or customers
Process payments securely
Improve app functionality and personalize user experience
Communicate important updates, offers, or notifications
Ensure safety, security, and fraud prevention
3. Cookies and Tracking Technologies
SpeedFix uses cookies and similar tools to enhance your browsing experience, analyze app traffic, and improve services. You may choose to disable cookies in your device settings, but some app features may not function properly.
4. Information Sharing
We do not sell or rent your personal data. We may share your information only in the following cases:
With service providers who help us operate the app (e.g., payment processors, customer support)
With your consent, when connecting you with another user
For legal reasons, to comply with court orders or regulatory requests
5. Data Security
We use industry-standard security measures to protect your data from unauthorized access, alteration, or disclosure. However, no online platform is completely secure, and you use SpeedFix at your own risk.
6. Your Rights
You may:
Access, update, or delete your personal information
Withdraw consent for data use
Request a copy of your stored data
To exercise these rights, contact us at support@speedfix.com.ng
7. Children’s Privacy
SpeedFix services are not intended for users under the age of 18. We do not knowingly collect data from minors.
8. Changes to This Policy
We may update this Privacy Policy periodically. All updates will be posted on our app and website with the “Effective Date” revised accordingly. Continued use of SpeedFix after updates means you accept the revised policy.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact:
SpeedFix Support Team
Email: support@speedfix.com.ng
Address: Onitsha, Anambra State, Nigeria
